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Terms & Conditions

Privacy & Safety

Last Updated: August 25, 2026

Distinctive Gift Baskets (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when visiting or making a purchase through DistinctiveGiftBaskets.com (“Website”).

This Privacy Policy explains what information we collect, how we use and protect it, and the choices you may have regarding your personal information.

1. Information We Collect

When you visit our Website, place an order, contact us, subscribe to communications, or otherwise interact with Distinctive Gift Baskets, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and purchase information

  • Gift recipient's name and delivery address

  • Gift messages or special delivery instructions

  • Payment and transaction information

  • Communications you send to us

  • Information you voluntarily provide through forms or customer service inquiries

We may also automatically collect certain technical information when you use our Website, including your IP address, browser type, device information, pages visited, referring website, and other website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Arrange delivery of gift baskets and other products

  • Process payments and transactions

  • Send order confirmations, receipts, and delivery updates

  • Respond to questions, requests, and customer service inquiries

  • Personalize and improve your shopping experience

  • Maintain and improve our Website

  • Prevent fraudulent or unauthorized transactions

  • Maintain business and transaction records

  • Comply with applicable legal and regulatory requirements

  • Send promotional or marketing communications when permitted by law and according to your preferences

3. Gift Recipient Information

Because our products are often purchased as gifts, customers may provide personal information about another person, such as the recipient's name, delivery address, telephone number, and gift message.

We use recipient information primarily to fulfill and deliver the gift purchased by the customer and to provide related customer service.

By providing another person's information, you represent that you have the authority or appropriate reason to provide that information for purposes of completing the requested gift delivery.

4. Payment Information

Payments may be processed through third-party payment processors.

We may receive limited information regarding a transaction, such as payment status, transaction identification, payment method type, and billing details. Full payment card information may be collected and processed directly by our payment processor rather than stored by Distinctive Gift Baskets.

Third-party payment providers process information according to their own privacy policies and security practices.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors use the Website, improve performance, and support advertising or marketing activities.

Some cookies may be placed by third-party services used on our Website.

Depending on your location and browser settings, you may be able to control or disable certain cookies. Disabling cookies may affect the functionality of some portions of the Website.

6. How We Share Information

We do not sell your personal information for money.

We may share personal information when reasonably necessary to operate our business, including with service providers that assist us with:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting and maintenance

  • Email communications

  • Analytics

  • Marketing and advertising

  • Fraud prevention

  • Customer service

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, customers, business, or others.

If Distinctive Gift Baskets is involved in a merger, acquisition, financing, sale, restructuring, or transfer of business assets, information may be transferred as part of that transaction where permitted by law.

7. Marketing Communications

If you subscribe to promotional emails or otherwise consent to receive marketing communications, we may send you information about products, gift ideas, promotions, seasonal collections, and other offers.

You may unsubscribe from promotional emails by using the unsubscribe option provided in the communication.

Transactional communications related to purchases, payments, deliveries, security, or customer service may still be sent when necessary.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining appropriate business and financial records, resolving disputes, preventing fraud, and satisfying legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request information about how your information is used or disclosed

  • Withdraw certain consent where processing is based on consent

  • Opt out of certain marketing communications

  • Exercise other rights provided under applicable privacy laws

Some requests may be subject to exceptions or verification requirements.

To submit a privacy request, please contact us using the contact information provided below.

11. Children's Privacy

Our Website and products are intended for a general audience and are not directed specifically toward children.

We do not knowingly collect personal information directly from children in violation of applicable law. If we learn that personal information from a child has been collected improperly, we will take reasonable steps to delete it.

12. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, payment providers, social networks, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

13. International Visitors

If you access our Website from outside the country where our business or service providers operate, your information may be processed or stored in another jurisdiction.

Privacy and data protection laws may differ between jurisdictions.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, Website, services, technology, or legal requirements.

When changes are made, the revised Privacy Policy will be posted on this Website with an updated “Last Updated” date.

We encourage visitors to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact:

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